Help Desk

Your Internal HR Help Desk, Reimagined

Support employees, solve issues, stay organized.

Handle employee queries, suggestions, and feedback in a structured, trackable way. OfficeKit HR’s Help Desk keeps HR support running smoothly.

Explore Help Desk with OfficeKit HR

SUPPORT REQUESTS

Track Every Task With Ease.

Employees can raise and track HR-related requests through a simple, intuitive interface.

Track Every Task With Ease.
Encourage Ideas That Improve Culture.

SUGGESTION BOX

Encourage Ideas That Improve Culture.

Capture employee feedback and recommendations in real-time.

ANONYMOUS/WHISTLEBLOWER REPORTS

Promote Transparency And Safety.

Create a trusted space for anonymous reporting to support ethical workplaces.

Promote Transparency And Safety.
Know What’s Pending. Improve Response Speed.

TURNAROUND TIME MONITORING

Know What’s Pending. Improve Response Speed.

Track ticket resolution time, and set SLAs to ensure every query gets timely attention.

TICKET ESCALATION

Auto-Escalate Unresolved Issues.

Ensure nothing slips through the cracks with smart escalation workflows.

Auto-Escalate Unresolved Issues.

Insights & Resources

Check out these additional resources

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